Help Centre How to Buy How to Sell Payment Methods NOONDUBAI Pay Return & Refund Policy Contact Us About NOONDUBAI NOONDUBAI Careers NOONDUBAI Policies & Terms Privacy Policy NOONDUBAI Mall Guide Seller Centre

📜 NOONDUBAI Terms of Service & Policies

These Terms of Service and Marketplace Policies govern your access to and use of the NOONDUBAI platform, mobile applications, and services operated by NOONDUBAI Global LLC.

⚖️ Commercial E-Commerce Standards • Dubai, UAE Legal Jurisdiction

1. Marketplace Platform Architecture

NOONDUBAI operates as a digital electronic commerce platform connecting independent commercial sellers with retail consumers internationally. Unless explicitly identified with the official "NOONDUBAI Mall" flagship seal, products offered on the marketplace are sold directly by verified independent merchants.

2. Merchant Verification & Account Compliance

All prospective merchants must complete formal commercial verification before their stores can be activated. Submissions are reviewed by our Compliance and Operations teams in Dubai to ensure compliance with authentic product sourcing, valid trade licenses, and consumer protection guidelines.

3. Pricing, Currency & Invoicing

All marketplace catalog prices are displayed and billed in US Dollars ($ / USD). Prices include applicable regional VAT or customs duties where explicitly noted at checkout. Registered sellers are responsible for maintaining accurate pricing and issuing compliant commercial receipts.

4. Prohibited & Restricted Goods Policy

Sellers and buyers must strictly refrain from trading prohibited items under international trade law and UAE commercial regulations, including:
  • Counterfeit, trademark-infringing, or unauthorized replica goods.
  • Firearms, munitions, fireworks, and hazardous chemical materials.
  • Narcotics, unauthorized prescription substances, and unregulated medical devices.
  • Offensive, defamatory, or copyright-infringing publications.
  • Endangered wildlife products and protected flora or fauna.
Violations result in immediate account suspension, escrow forfeiture, and notification to relevant regulatory authorities.

5. Intellectual Property & Notice-and-Takedown

NOONDUBAI strictly respects intellectual property rights. If a brand owner or trademark holder believes a listing infringes their registered intellectual property, notices may be submitted to ipr@noondubai.com with proof of trademark ownership. Verified infringing listings are removed promptly within 24 business hours.
Legal Compliance & Consumer Trust Bureau

For commercial inquiries, regulatory notices, or customer dispute escalations, our dedicated Compliance Bureau is accessible at:

Operating Entity NOONDUBAI Global LLC
Corporate Registration Commercial License No. 984210 (DET Dubai)
Registered Headquarters Dubai Internet City, Building 3, P.O. Box 500001, Dubai, UAE
Direct Compliance Contact Email: compliance@noondubai.com
Phone: +971 4 800 7627
Dispute Acknowledgment SLA Within 24 Hours
Resolution Timeframe Within 7 Business Days
NOONDUBAI Support NOONDUBAI Live Support
Livechat Live Support 24/7
Welcome to NOONDUBAI! 👋 How can we assist your shopping today? Feel free to ask about promo codes or products!