Frequently Asked Questions

We accept a wide range of safe and convenient payment options for our customers in the UAE:

• Credit & Debit Cards: Visa, Mastercard, and American Express (AMEX).
• Buy Now, Pay Later (BNPL): Tabby and Tamara (split in 4 interest-free monthly payments).
• Cash on Delivery (COD): Pay cash directly upon parcel handover at your doorstep.
• Digital Wallets: Apple Pay and Google Pay.

We offer a hassle-free 14-Day Return and Refund Policy. If you are not completely satisfied with your purchase, you can return eligible items within 14 days of delivery provided they are unused, in their original packaging, and with all protective seals intact. If you receive a defective or damaged item, please contact our support team at care@noon.com within 48 hours for an immediate complimentary return and prompt refund.

As soon as your package leaves our fulfillment hub, we send an automated dispatch confirmation to your email address containing your tracking ID and a live tracking link. You can also view your ongoing and historical orders by clicking on Orders in the top navigation header.

Yes. We take authenticity very seriously. All brand-name electronics, perfumes, apparel, and cosmetics sold on Arabia Mart are sourced directly from authorized brand distributors and vetted global partners. Products bearing the ⚡ express badge undergo strict quality control before dispatch.

Yes, you can cancel your order free of charge at any time prior to shipment dispatch. Simply email our customer care team or open the 24/7 Live Chat with your order number. If the order has already been dispatched, you can decline delivery or initiate a return upon receipt.